Your trusted personal guide through China's healthcare system — from the first search to the final diagnosis. We match you with an experienced medical escort who guides you through everything, from day one.
Navigating a Chinese hospital alone can be overwhelming — that's exactly why we exist.
"I don't speak Mandarin — and Google Translate won't cut it in a hospital."
We interpret between you and Chinese doctors, nurses, and staff — in real time, with medical accuracy.
"I have no idea which hospital or doctor is actually good."
We help you choose the right hospital and department for your condition, and assist with appointment booking before you arrive.
"I'm worried about being overcharged, or getting lost in the system."
From registration to tests and follow-up visits, we stay with you every step. All costs are transparent — no hidden charges.
Four steps from first message to walking out with answers.
Send us a WhatsApp message or fill in the form — describe your condition, target city, and travel dates. In English, of course.
We hand-pick a medical escort who specialises in your condition and preferred hospital. You'll be introduced within 24 hours.
Review the service plan and pay in your local currency by credit card. No WeChat Pay, no cash confusion.
Your escort meets you at the hospital and accompanies you through every step — registration, consultations, tests, and paperwork.
"We translate your entire experience."
I was terrified about navigating a Shanghai hospital alone. My escort Linda met me at the entrance and never left my side. She translated everything — including the parts I didn't want to hear — with such calm and warmth. I felt safe the whole time.
My mother needed a specialist in Beijing. I live in Germany and couldn't travel. ChinaMedHelp arranged everything remotely — the right hospital, a specialist, and a trusted escort. They sent me a full English summary after every visit. Truly peace of mind.
As an expat in Shenzhen I avoided Chinese hospitals for years. ChinaMedHelp changed everything. My escort knew exactly how the system works. Pricing was completely transparent and the service felt genuinely personal. Highly recommended.
Former registered nurse, 8 years of clinical experience. Fluent English & Mandarin. Specialises in Zhongshan and Huashan Hospitals.
Medical interpreter with clinical medicine background. 5 years at PUMCH and Beijing Union Hospital. English & Russian.
Bilingual patient navigator, pharmacy degree. Expertise in TCM clinics and women's health. Covers Guangzhou & Shenzhen.
Not at all. All communication with your escort is in English. Your escort handles all Chinese-language interactions with hospital staff, doctors, and administration on your behalf.
Medical costs are charged directly by the hospital and vary by procedure. We provide estimated ranges based on your condition. Our escort fees are separate and fully transparent.
Our basic escort package starts from USD 222 per full day. Pricing varies by city and service complexity. Contact us for a personalised quote with no obligation.
Please check with your insurer about coverage in China. Many international policies cover treatment at Chinese hospitals. We assist you in obtaining documentation needed for your claim.
We hold your booking for your next visit. For full cancellation at least 48 hours before the service, we refund 90% of the deposit. The remaining 10% covers international gateway fees.
We cover Shanghai, Beijing, Guangzhou, Shenzhen, Chengdu, Hangzhou, Chongqing and more — public and private hospitals, international departments, specialty clinics including TCM centres. If your city isn't listed, reach out and we'll arrange on demand.
Tell us what you need and we'll take it from there. We respond within a few hours. No commitment required. Free initial consultation.
Chat with us on WhatsAppThank you. We'll get back to you within a few hours — check your WhatsApp or email.